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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (303) 755-3399 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Return/Exchange Policy

Comfort Guarantee: For sizes Twin, Full, Queen & King, after the customer has had a procession of the mattress for 30 Days, and prior to 90 Days, they may exchange for another mattress of the same size of equal or greater value. The exchange fee is $99 which also includes redelivery in the Denver Metro Area. Specialty sizes Twin XL, Full XL, & California King do not qualify for exchange and are considered final sale. Approved exchanges prior to 30 days will incur a 20% restocking fee.
Exchanges are processed in-store only, with one mattress exchange per mattress purchased. If the exchange is for a lower-priced mattress the customer will receive an in-store credit that can be used toward in-stock merchandise.
Adjustable bases, box foundations, frames, protectors, sheets, & pillows are not returnable, nor exchangeable.
Layaways require a 20% initial payment and must be paid in full within 90 days, payments are non-refundable, and layaway payments can be used as store credit if the customer does not pay off the layaway in 90 days.

Tempur-Pedic Return/Exchange Policy

  • Offer Sold Directly in Store or on our website, from Tempur-Pedic Flagship store or from our direct-order telephone.
  • Offer not valid on closeout mattresses and other non-mattress products
  • A return shipping fee of $175 may apply
  • Offer valid 90 days from the delivery date
  • Additional restrictions may apply

1 The 90 Night Trial applies to non close-out mattresses purchased directly from Tempur-Pedic. Closeout mattresses, power bases (all models), foundations, bed frames, pillows, cushions, linens, and accessories do not qualify. The 90 Night Trial offer is only valid for first-time purchases.
2 Return shipping fees may apply if you took advantage of a free shipping offer. Shipping fees are $175.

Stearns and Foster Return/Exchange Policy
We’re passionate about delivering your best night’s sleep. That’s why we’re dedicated to producing quality products—through premium materials, attention to detail, and fine craftsmanship. We stand behind the quality of our products, so you can buy directly from us with confidence.
We understand that your first choice may not be the perfect fit for you. If you find that your mattress choice is not meeting your preferences, you may return during the 90-night trial with our simplified return process so you don't need to call in. If you'd like to return your mattress within the 90-night trial, all you need to do is fill out our return form and a representative will be in touch soon to discuss further details.
Foundations and Power Bases
While we do not accept returns on Foundations and the Stearns & Foster® Ease Power Base, we stand behind their 25-year limited warranty. The warranty covers for manufacturing defects or malfunctions but does not cover change of mind or preferences.
Given the personal nature of these products, we accept returns only if the item is damaged at delivery or if there is a product defect. Each of our products carries a warranty to protect your investment.

All Mattresses or Brands that are not listed only come with an Exchange Policy. Refunds are not permitted unless wise mentioned above.